How fees work
The answers to what nearly everyone asks before a first session.
Insurance we work with
Canopy is out of network with insurance plans, so you pay for each session yourself. We do not take Medicare or Medi-Cal. If you want a clinician who bills your plan, we will give you the names of Oakland colleagues who do.
Out of network with insurance plans
No Medicare or Medi-Cal
If you pay yourself
You pay at the end of each session by card, including HSA and FSA cards. There is no contract and no payment in advance. The fee depends on the kind of session and how long it runs: 50 minutes for an individual session, 80 for a relationship session. Your fee is given in writing before you start. A limited number of reduced-fee spots are open each season; ask how to request one. We ask for 24 hours' notice to change an appointment.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and kind of session, to send to your plan, which may reimburse part of out-of-network care. It carries a diagnosis code your insurer can see. Your plan decides whether it pays anything, so ask it before you start.
An estimate in advance
If you pay without insurance, you have the right to receive a written Good Faith Estimate of what your care will cost before you start. We give you one before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you want to know whether your plan reimburses, call it before the first session and ask about out-of-network mental health services.
Would you like a written estimate?
Ask for one when you write. We give it to you before the first session, in writing.